Monday, 23 February 2015

Windows 7 Weather Gadget: Cannot connect to service issue

Please follow this to fix the issue.

  1. Go to %localappdata%\Microsoft\Windows Live\Services\Cache
  2. Open "Config.xml" , Right click on it Select Edit, it will open in Notepad.
  3. Click on File>> Save (without doing any changes)
  4. Restart the Gadget after a Minute and it should start working.

However, it may be a temporary fix.  Many (myself included) report the problem returning. 

(Note: This fix appears to work, even if you're testing in IE10 with ActiveX settings as follows, using this code here

and you get the Access is denied error from the call to oMSN.GetService("weather")


    // Connect to Weather Service .dll
    var oMSN = new ActiveXObject("wlsrvc.WLServices");
    var oMSN2 = new ActiveXObject("wlsrvc.WLServices");
    this.oMSN = oMSN.GetService("weather"); // Object to send and recieve weather data queries and to poll for service existence
    this.oMSN2 = oMSN2.GetService("weather"); // Object to send a latlong query and recieve a location code corresponding to the latlong
catch (objException)
    this.isValid = false;
    this.statusMessage = getLocalizedString('ServiceNotAvailable');
    this.oMSN = new Object();
    this.oMSN2 = new Object();

Update: 10:48 03/03/2015

Have just managed to write a batch file that fixes this issue ongoing. By adding this batch file to a scheduled task using the Task Scheduler, I've managed to get the gadget to always work now.

Note to use this batch file you'll just have to create a copy of the Settings.ini and call it Settings3Monitors.ini in the folder %userprofile%\AppData\Local\Microsoft\Windows Sidebar

taskkill /IM sidebar.exe /T /F

REM Fix for windows security update

pushd "%localappdata%\microsoft\windows live\services\cache"

IF EXIST ConfigOriginal.xml. (

     echo ConfigOriginal.xml file exists

) ELSE (

     copy Config.xml ConfigOriginal.xml


attrib "%localappdata%\microsoft\windows live\services\cache\*.xml" -r

del Config.xml

copy ConfigOriginal.xml Config.xml

echo. >> "Config.xml"


REM Restart sidebar

pushd "%userprofile%\AppData\Local\Microsoft\Windows Sidebar"

xcopy /Y Settings3Monitors.ini Settings.ini


start "" sidebar.exe


  1. The short term solution (open Config.xml and saved it) worked for me. If it stops working again, I'll try the long term solution.
    Thanks a lot. You are a genious!

    1. So far so good for me at least. Weather gadget still going strong, with a restart every hour via the scheduled task mentioned above. I was running that restart sidebar task anyway before, due to a memory leak in the london underground gadget that I have installed as well.


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